

A dirty lobby at 2pm tells your tenants and clients everything they need to know about how your building is managed. Day porter services from Intergroup Facility Services put a dedicated, trained professional in your facility throughout the day handling touchpoints, restocking supplies, responding to spills, and keeping common areas presentable from open to close.
We provide day porter and day matron services for commercial buildings, corporate offices, medical facilities, and multi-tenant properties across Toronto, Richmond Hill, North York, and the Greater Toronto Area.

A day porter also called a day matron in facilities with a predominantly female cleaning team is an on-site cleaning professional who works during your building's operating hours.
Unlike night janitorial crews who clean after hours, a day porter is a visible, active presence throughout the day.
Day porter duties typically include:
A day matron performs the same role as a day porter, typically assigned to facilities where female staff are preferred for washroom monitoring, healthcare environments, or client-specific requirements.
Intergroup provides both day porter and day matron staffing based on your facility's needs and comfort.
Facilities that rely on overnight cleaning alone often face a predictable problem: by midday, washrooms need attention, lobbies show foot traffic, and spills go unaddressed.
For property managers, this creates tenant complaints. For businesses, it creates a poor impression with clients and staff.
Day porter coverage solves this by keeping your facility in service condition throughout the day — not just at 7am after the overnight crew finishes.

Intergroup's day porter program includes structured touchpoint disinfection targeting every surface that hands touch repeatedly throughout the day. This includes door handles, push plates, washroom fixtures, light switches, elevator buttons, paper towel and soap dispensers, grab bars, and hand railings.
In healthcare environments, commercial office towers, and high-traffic retail facilities, continuous touchpoint disinfection is a standard of care. Our day porter teams are trained in proper disinfection protocols and use Health Canada-approved products.
We provide day porter and day matron services throughout Toronto, Richmond Hill, North York, Markham, Mississauga, Brampton, Etobicoke, Scarborough, Vaughan, Oakville, Ajax, Pickering, and Whitby.

A day porter is an on-site cleaning professional who maintains your facility during business hours. Duties include washroom cleaning and restocking, touchpoint disinfection, spill response, lobby maintenance, garbage removal, and general cleaning support throughout the day.
A day porter and a day matron perform the same role. The term 'day matron' typically refers to female day porter staff, often used in healthcare settings or facilities that request female staff for washroom oversight. Intergroup provides both based on your facility's requirements.
Janitorial cleaning typically happens after hours — overnight or early morning. A day porter works during your building's operating hours, providing visible, ongoing maintenance throughout the day so your facility stays clean between janitorial visits.
Yes. Intergroup Facility Services provides day porter and day matron services across Toronto, Richmond Hill, North York, Markham, Mississauga, Brampton, Scarborough, Etobicoke, Vaughan, and surrounding GTA communities.
Yes. Many of our clients combine overnight janitorial service with daytime day porter coverage for full-day facility management. We build customized programs based on your building's size, traffic, and operational requirements.
We offer daily, weekly, and customized schedules, including after-hours and daytime service.
Yes, supply restocking can be included as part of your janitorial program.
Yes, we support businesses and property managers with multiple facilities across the GTA.
Yes, we provide daytime janitorial and touchpoint cleaning for occupied building.
Cleaning can be scheduled after major construction is complete and before final inspections or occupancy.
Yes, we clean projects of all sizes, from small renovations to large commercial builds.
Yes, we offer flexible scheduling, including evenings and weekends.
Yes, debris removal and disposal can be included as part of the service.
Yes, we provide pre-event preparation, during-event support, and post-event cleanup.
Yes, we can provide discreet on-site cleaning staff throughout your event.
Yes, we support events of all sizes, including multi-day functions.
Yes, trash and recycling removal can be included as part of your service.
We specialize in cleaning commercial and industrial facilities, including offices, warehouses, manufacturing plants, and retail spaces.
Our services include general cleaning, floor care, window washing, industrial cleaning, disinfection services, and specialized deep cleaning tailored to specific industries.
Yes, we use environmentally friendly and industry-approved cleaning products that are safe for both employees and the environment while effectively maintaining hygiene standards.
We implement a comprehensive quality control program, including regular inspections, client feedback, and staff training to ensure the highest standards of cleanliness and service.
We take data security seriously. We implement robust security measures, comply with industry standards, and continually update our practices to protect the confidentiality and integrity of client data.
We maintain open communication throughout the project. Clients receive regular updates, and we schedule periodic meetings to discuss progress, address any concerns, and ensure alignment with project objectives.
Our team is experienced in navigating challenges. We maintain a flexible approach, promptly address issues, and work collaboratively with clients to find effective solutions, ensuring minimal disruption to project timelines.